2015 - 2016 Southwest Trip

Day 44

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Thursday, November 26, 2015, La Posa West LTVA, Quartzsite, AZ, Day 10, 0 Miles, 3,585.9 Miles for the Trip

Happy Thanksgiving! I had my turkey dinner at Sweet Darlene's in Quartzsite. Far more food than I could eat, topped off with delicious pumpkin pie. On the way out I met the ladies that were at the table next to me at the Grubstake Social Club (where I waited over an hour for my fish dinner).

On the way back to the campground I stopped by the Reader's Oasis Bookstore & talked a bit with Paul Winer (in his cod piece). I don't know if he owns or manages the store, but he took my money for a couple of books. He also gets dressed to do concerts. I guess he isn't any more strange than the Naked Cowboy in Times Square!

Paul Winer

I do need to complain about Verizon. While their data service here & in most of the places I've been to had been good to excellent, their customer support needs work. I have a 20GB per month plan and my Jetpack is suppose to show my usage. I noticed that it has not changed since I upgraded my Jetpack on November 10th. I'm also suppose to get emailed notices when I go past 10GB, 15GB, and 19GB. I know I have used more than the 2.14GB that the Jetpack shows. I went to "My Verizon" and is shows the same 2.14GB that shows on the Jetpack. When I went to the detailed data usage page it has a daily usage section that can be downloaded as a spreadsheet. That looked to be up to date, but I would need to download it every day, and since it doesn't show totals, add to the spreadsheet a simple formula to get a total. Not to hard to do - I checked, and as of Monday I was at 10.5GB. Still, I don't think I should have to do that to find my total usage, and as I said, I'm not getting the emailed alerts.

I decided to call Verizon, got through to a customer service rep almost immediately, then spent 20 minutes trying to explain the problem. When he finally caught on, he transfered me to a tech rep, who promised he understood the problem & would take care of it in 24 hours. So, today, since my Jetpack still shows 2.14GB, I went to My Verizon, and on to the detailed data page, and guess what? The daily usage list is empty! Nothing new, and the old data disappeared. An interesting solution to the problem, at least from Verizon's point of view since all I can see is the wrong amount, but it isn't the solution I wanted. Now I can't even download & process the daily amounts to find out what I used. I know it is a holiday, but it has been well over 24 hours & I haven't received the promised phone call or email. I'd be willing to bet that if I went over my alloted 20GB for the month, Verizon would be able to show me the proof that I did.

The rest of the day was spent reading. My turkey dinner (at lunchtime) was large enough that I don't think dinner will be much at all. I did get a Skype session with my daughter & grandkids.

Until Tomorrow -

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Last Update: November 27, 2015